Everything we have put in writing.
Four documents. Each one is short, each one is in plain English, and each one says what it actually does rather than what it is allowed to get away with.
What all four of them agree on
- Your answers belong to you. Every one carries a state you set: Share, Sealed or Private.
- We do not sell your words, rent them, or advertise to you. There are no ads in Prevow.
- Chapter one is free in full, one payment opens the rest, and nothing renews.
- Prevow rates nothing and ranks no one. There is no percentage about your relationship, by design.
- Every route below reaches the same mailbox, and a person reads it.
-
Privacy
What we collect and why, how the three consent states are enforced, where a language model is involved, how long anything is kept, and how to have it deleted.
Read the privacy policyUpdated 25 August 2026 -
Terms
The agreement between us: what Prevow is and is not, who may use it, how pairing works, what happens to your words, and how either of you can stop.
Read the termsUpdated 25 August 2026 -
Refunds and cancellations
Why chapter one is free, why the payment after it is final, the four things we will always put right, and how to raise a problem with a charge.
Read the refunds policyUpdated 25 August 2026 -
Acceptable use and safety
How you may treat your partner here, what may not be written, what the safety screening does and does not do, and what happens when a rule is broken.
Read the acceptable use policyUpdated 25 August 2026
One mailbox. No queue.
Support, privacy requests, refund questions, reports and grievances all arrive in the same place and are read by the people who built this. Say which of the four documents you are writing about and we will get to it faster.
Acknowledged within two working days — a grievance within forty-eight hours — and closed within thirty days. The other routes are on the contact page
Who you are dealing with
Prevow is a product of Moon Art Innovations Private Limited, a company incorporated in India. We are backed by IIMA Ventures at IIM Ahmedabad and work from their building, which is why the address below says so. They are an investor in the company; Prevow itself is ours.
All four documents are governed by the laws of India, and the courts at Jalandhar, Punjab have exclusive jurisdiction over any dispute arising from them.
- Registered office
- Jalandhar, Punjab, India.
- Where to write to us
- Lift Off Area, IIM Ahmedabad Ventures Building, IIM Road, Vastrapur, Ahmedabad, Gujarat 380015, India.
- Grievance officer
- Yugam · prevow.app@gmail.com
Nothing in any of the four takes away a right your local consumer or data protection law gives you and does not let you sign away.
If you are in danger or in crisis, please do not wait for us. Contact your local emergency services or a support line in your country. We are a small team and we cannot provide urgent help.